Once the refund is confirmed, the amount paid will be refunded to the buyer’s original payment method or Steam Wallet.Įnough of the rules talk: here’s how to get your refund! How to Refund on Steamįirst, open Steam and click “Help,” then click “Steam Support. The refund process is essentially identical, but the recipient has to initiate it, and the buyer has to confirm the refund. If you have no plan of playing the gifted game and want the financial value instead, you can have it refunded as long as you aren’t violating the two hour/14 day rule.
Note: If youre unable to access the item you purchased through Amazon or Steam in. Let’s face it: not every Steam game you receive as a gift is going to be a great one. Refund policies for purchases made on Amazon websites. You just need to navigate from C:(or any drive you installed. If you choose to refund to your Steam Wallet, you’ll get your money back faster but will only be able to spend it on other Steam games, items, etc. Answer (1 of 6): I’ve previously answered this question before, and it’s easier than people think. For pre-orders, the refund policy is eligible up to 14 days after the games release date. You can tell Steam that you purchased the game by accident, or that there is a gameplay or. Next up, choose the reason you want a refund. Choose the game (or DLC, etc) for which you would like to request a refund. From the options displayed, click on ‘Purchases’. Keep in mind that this policy doesn’t apply to DLCs that are marked as non-refundable on the Store page. Head over to the Steam Help website and login with your Steam account. If they received a game that was not as advertised. You can refund any game purchased on Steam within 14 days of purchase as long as you have played for less than 2 hours. Steam can refund unused, unmodified, untransferred DLC of a game that has been played for less than two hours, provided that you file a request within two weeks of purchase. Steam offered refunds that allowed consumers to make purchases with a greater degree of confidence.
If your refund request is approved, you can have the amount refunded to either your original payment method or your Steam Wallet. So, to make sure you dont regret having given a less-than-fun game a little thought before you buy it, Steam offers refunds. Once you’re past two weeks from purchase, refund requests will almost never work. Once you’re past two hours of playtime, your chances of a refund are dramatically reduced unless the game is known to have severe technical issues. However, Steam Support is allowed to make refund decisions of its own discretion.